Quality Specialist

Job Description

The Quality Specialist in Solar Manufacturing is responsible for ensuring the production of high-quality photovoltaic (solar) products by implementing and maintaining quality standards, resolving quality issues, and driving continuous improvement initiatives. This role serves as a key liaison between production, customers, and internal departments to uphold customer satisfaction and product compliance with industry standards.

Key Responsibilities:

1. Quality Control & Assurance:
   • Conduct routine inspections of materials, processes, and finished products to ensure adherence to quality standards.
   • Monitor production processes to identify and address deviations or non-conformities.
   • Perform and analyze quality testing, including EL, IV, and appearance tests for photovoltaic modules.
2. Customer Complaint Resolution:
   • Investigate customer complaints and coordinate with relevant teams to determine root causes and corrective actions.
   • Track and report on the implementation of improvement measures to prevent reoccurrence.
3. Audits and Certifications:
   • Assist with internal and external quality audits, including ISO9001 and customer-specific certifications.
   • Ensure all processes meet the required standards and prepare for customer factory inspections.
4. Process Improvement:
   • Analyze production data to identify trends and opportunities for process optimization.
   • Collaborate with cross-functional teams to implement continuous improvement projects.
5. Documentation and Compliance:
   • Maintain accurate quality records, including inspection reports, audit findings, and corrective action plans.
   • Update and revise quality documentation as needed to reflect process or product changes.
6. Training and Development:
   • Provide quality training for production teams to improve awareness and adherence to quality standards.
   • Stay updated on industry standards and best practices to enhance quality systems.

PQC & QMS VS CRM

 (CRM) – Summary
Manage customer feedback, complaints, and returns to ensure product quality and satisfaction. Coordinate audits, customer visits, and on-site quality inspections. Support continuous improvement, ISO management, and new product introductions while collaborating across departments and providing technical guidance.

(PQC & QMS) – Summary

Oversee process quality control and quality management system implementation to ensure products meet customer requirements. Track production quality, investigate issues, drive process improvements, and supervise adherence to standards. Support audits, training, EHS compliance, and continuous improvement across departments.

Qualifications:

Education:

• Diploma or higher in Engineering, Quality Management, or a related field.

Experience:

• Minimum 2 years of experience in quality control/assurance, preferably in solar or electronics manufacturing.

Skills:

• Proficiency in quality tools such as SPC, FMEA, and MSA.
• Familiarity with ISO9001 and photovoltaic manufacturing standards.
• Strong analytical and problem-solving abilities.
• Proficiency in office tools (Word, Excel, PowerPoint) and MES software.

Language:

• Proficiency in English; Mandarin/Chinese is a plus.

Key Competencies:

• Detail-oriented with strong organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Commitment to continuous improvement and customer satisfaction.